• English
  • Puerto Rico
  • Palestinian Authority
  • Portugal
  • Palau
  • Paraguay
  • Qatar
  • Ascension Island
  • Andorra
  • United Arab Emirates
  • Afghanistan
  • Antigua and Barbuda
  • Anguilla
  • Albania
  • Armenia
  • Netherlands Antilles
  • Angola
  • Antarctica
  • Argentina
  • American Samoa
  • Austria
  • Reunion
  • Australia
  • Aruba
  • Aland lslands
  • Azerbaijan
  • Romania
  • Bosnia and Herzegovina
  • Barbados
  • Serbia
  • Bangladesh
  • Russia
  • Belgium
  • Burkina Faso
  • Bulgaria
  • Rwanda
  • Bahrain
  • Burundi
  • Benin
  • Bermuda
  • Brunei
  • Bolivia
  • Saudi Arabia
  • Solomon Islands
  • Brazil
  • Seychelles
  • Bahamas
  • Sudan
  • Bhutan
  • Sweden
  • Singapore
  • Bouvet Island
  • Botswana
  • St.Helena
  • Slovenia
  • Belarus
  • Svalbard and Jan Mayen
  • Belize
  • Slovakia
  • Sierra Leone
  • San Marino
  • Senegal
  • Somalia
  • Canada
  • Suriname
  • Cocos(Keeling)Islands
  • Congo(DRC)
  • Sao Tome and Principe
  • Central African Republic
  • El Salvador
  • Congo
  • Switzerland
  • Cote d'Ivoire
  • Swaziland
  • Cook Islands
  • Chile
  • Cameroon
  • China
  • Colombia
  • Tristan da Cunha
  • Costa Rica
  • Turks and Caicos Islands
  • Chad
  • French Southern and Antarctic Lands
  • Cape Verde
  • Togo
  • Thailand
  • Christmas Island
  • Cyprus
  • Tajikistan
  • Czech Republic
  • Tokelau
  • Timor-Leste
  • Turkmenistan
  • Tunisia
  • Tonga
  • Turkey
  • Trinidad and Tobago
  • Germany
  • Tuvalu
  • Taiwan
  • Djibouti
  • Tanzania
  • Denmark
  • Dominica
  • Dominican Republic
  • Ukraine
  • Uganda
  • Algeria
  • United States Minor Outlying Islands
  • Ecuador
  • United States
  • Estonia
  • Egypt
  • Western Sahara
  • Uruguay
  • Uzbekistan
  • Vatican City
  • Eritrea
  • St.Vincent and the Grenadines
  • Spain
  • Ethiopia
  • Venezuela
  • Virgin Islands,British
  • Virgin Islands
  • Vietnam
  • Vanuatu
  • Finland
  • Fiji Islands
  • Falkland Islands
  • Micronesia
  • Faroe Islands
  • France
  • Wallis and Futuna
  • Gabon
  • United Kingdom
  • Samoa
  • Grenada
  • Georgia
  • French Guiana
  • Guernsey
  • Ghana
  • Gibraltar
  • Greenland
  • Gambia
  • Guinea
  • Guadeloupe
  • Equatorial Guinea
  • Greece
  • South Georgia and South Sandwich Islands
  • Guatemala
  • Guam
  • Guinea-Bissau
  • Guyana
  • Hong Kong SAR China
  • Heard Island and McDonald Islands
  • Honduras
  • Croatia
  • Haiti
  • Yemen
  • Hungary
  • Indonesia
  • Mayotte
  • Ireland
  • Israel
  • Isle of Man
  • India
  • British Indian Ocean Territory
  • South Africa
  • Iraq
  • Iceland
  • Italy
  • Zambia
  • Jersey
  • Zimbabwe
  • Jamaica
  • Jordan
  • Japan
  • Kenya
  • Kyrgyzstan
  • Cambodia
  • Kiribati
  • Comoros
  • St.Kitts and Nevis
  • Korea
  • Kuwait
  • Cayman Islands
  • Kazakhstan
  • Laos
  • Lebanon
  • St.Lucia
  • Liechtenstein
  • Sri Lanka
  • Liberia
  • Lesotho
  • Lithuania
  • Luxembourg
  • Latvia
  • Libya
  • Morocco
  • Monaco
  • Moldova
  • Montenegro
  • St. Martin (French part)
  • Madagascar
  • Marshall Islands
  • Macedonia,Former Yugoslav Republic of
  • Mali
  • Myanmar
  • Mongolia
  • Macao SAR China
  • Northern Mariana Islands
  • Martinique
  • Mauritania
  • Montserrat
  • Malta
  • Mauritius
  • Maldives
  • Malawi
  • Mexico
  • Malaysia
  • Mozambique
  • Namibia
  • New Caledonia
  • Niger
  • Norfolk Island
  • Nigeria
  • Nicaragua
  • Netherlands
  • Norway
  • Nepal
  • Nauru
  • Niue
  • New Zealand
  • Oman
  • Panama
  • Peru
  • French Polynesia
  • Papua New Guinea
  • Philippines
  • Pakistan
  • Poland
  • St.Pierre and Miquelon
  • Pitcairn Islands

CLOSE

/

Payment Method


PayPal Security Payment Buyer Protection

If an eligible item that you’ve bought online doesn’t arrive, or doesn’t match the seller’s description, PayPal's Buyer Protection may reimburse you for the full amount of the item plus postage. Buyer Protection may cover your eligible online purchases, on eBay or on any other website, when you use PayPal. It also covers you when you make a payment on PayPal's website. Conditions apply.

For more information on the specific terms of the Buyer Protection applying to you, see PayPal User Agreement.

What's Covered?
Purchase of most goods that can be posted and which do not violate PayPal policies. Here are a few examples of situations where an item doesn’t match the seller’s description: You bought a book and got a DVD, you bought a new item but got something that was used, you bought 3 items but only got 2, the item was damaged during delivery, the item is missing major parts (that the seller didn’t disclose), or you purchased an authentic brand but got a fake instead.

What's not Covered?
Items like real estate, motorized vehicles (of any kind), custom made items, industrial machinery (for manufacturing), prepaid or gift cards, anything you buy in person, or items that violate PayPal's policies. You must open a dispute within 180 days or you will not be covered.

General Guidelines
  • Disputes can be opened for certain, tangible and intangible goods
  • Full item cost has to be covered in one payment
  • The buyer can open a dispute within 180 days of the date the payment was made
  • If the buyer and the seller cannot reach a mutual agreement, the dispute can be escalated to a claim within 20 days after opening the dispute
  • Buyers cannot open several disputes for the same payment

  • Refunds
    If an item doesn’t arrive or doesn't match the description, and your payment is eligible, PayPal will reimburse the full cost of eligible purchases paid, including shipping costs. Limitations apply.